Knowledge Base
Guides, references, and how-tos for getting the most out of your observability stack.
Getting Started
Your first observability audit: what to expect
A walkthrough of the audit process, deliverables, and how we prioritize findings.
Need help with this? Talk to an expertOnboarding checklist: what to prepare before kickoff
The access, documentation, and team availability you'll need to hit the ground running.
Need help with this? Talk to an expertHow to invite your team to the monitoring platform
Role-based access setup in Dynatrace and Catchpoint for your engineers and stakeholders.
Need help with this? Talk to an expertReading your first ObserveOps health report
How to interpret the weekly health summary we deliver to all clients.
Need help with this? Talk to an expertOpenTelemetry
Getting started with the OTel Collector
Deploying and configuring the OpenTelemetry Collector for your environment.
Need help with this? Talk to an expertInstrumenting a Node.js service with OTel
Auto and manual instrumentation for Express and Fastify applications.
Need help with this? Talk to an expertTail-based sampling to reduce ingest costs
Configuring intelligent sampling policies that keep signal without the noise.
Need help with this? Talk to an expertExporting traces to Dynatrace via OTLP
Configuring the OTLP exporter and validating trace delivery end-to-end.
Need help with this? Talk to an expertAPM & Performance
Setting up Dynatrace OneAgent on Kubernetes
Namespace configuration, resource limits, and injection strategies for containerized workloads.
Need help with this? Talk to an expertConfiguring service-level indicators (SLIs)
Defining SLIs that map to business outcomes rather than infrastructure metrics.
Need help with this? Talk to an expertReducing alert fatigue with Davis AI baseline tuning
Working with Davis anomaly detection to reduce false positives by 60%+.
Need help with this? Talk to an expertService maps: making sense of your microservices
Using Smartscape and service maps to visualize dependencies and identify bottlenecks.
Need help with this? Talk to an expertSynthetic Monitoring
Your first Catchpoint synthetic monitor
Creating and validating a basic availability check for your primary user flows.
Need help with this? Talk to an expertGitOps-driven synthetic monitoring with Catchpoint
Managing synthetic tests as code in your CI/CD pipeline.
Need help with this? Talk to an expertMulti-region monitoring: choosing your node strategy
Selecting the right mix of global nodes for your user geography.
Need help with this? Talk to an expertWriting resilient Playwright synthetic tests
Best practices for synthetic scripts that don't break on minor UI changes.
Need help with this? Talk to an expertAI Observability
Monitoring LLM latency and token costs
Instrumenting your LLM calls to track latency, cost per request, and model performance.
Need help with this? Talk to an expertDetecting hallucinations with observability signals
Practical metrics and logs strategies for surfacing model quality issues in production.
Need help with this? Talk to an expertIntegrating LangSmith with your OTel pipeline
Connecting LangChain traces to your observability platform for unified visibility.
Need help with this? Talk to an expertAlerting on LLM error rates and timeouts
Configuring actionable alerts without drowning in model-level noise.
Need help with this? Talk to an expertBilling & Plans
How to upgrade or change your plan
Step-by-step guide to requesting a plan change and understanding proration.
Need help with this? Talk to an expertUnderstanding your monthly invoice
Breaking down the line items on your ObserveOps invoice.
Need help with this? Talk to an expertRequesting a data export before cancellation
How to request dashboards, configurations, and runbooks ahead of offboarding.
Need help with this? Talk to an expertAnnual billing: how the 20% discount works
Switching from monthly to annual and what happens at renewal.
Need help with this? Talk to an expertCan't Find What You Need?
Our team can answer any question about your specific setup — no article needed.
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